{"xsrfToken":"e14e1a19-8879-4f6c-bee9-eaec5869f97a_3d99e5d1fc4f907771c3e8b29b7819a3f70ea5b3_lout","branding":{"id":"2","key":"sup","name":"Soporte InstaLeap","portalBaseUrl":"/servicedesk/customer/portal/2","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/2/1"},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/5e3e0c9c-dac6-4fc3-903c-b33fee647788/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIxY2M5ZTdmNi1iNDAwLTRkYjQtOTcwYS01YjY3YzgzNTZmZGYiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjVlM2UwYzljLWRhYzYtNGZjMy05MDNjLWIzM2ZlZTY0Nzc4OCI6WyJyZWFkIl19LCJleHAiOjE2MDMyNTM4NTEsIm5iZiI6MTYwMzI1MzE5MX0.pmXgx7l2CZzC-njCOS2uEERloGJ6jLFi5We4r6Tn1Mo&client=1cc9e7f6-b400-4db4-970a-5b67c8356fdf&mode=fit","logoId":"5e3e0c9c-dac6-4fc3-903c-b33fee647788","isLogoAvailable":true,"helpCenterTitle":"Bienvenido al centro de ayuda","sharedPortalName":"Centro de ayuda","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"en-US":{"helpCenterTitle":"Bienvenido al centro de ayuda","sharedPortalName":"Centro de ayuda","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#000000","helpCenterTitleColor":"#ffffff","useDefaultBanner":false,"isBannerAvailable":false},"portal":{"id":"2","key":"sup","projectId":10101,"serviceDeskId":2,"name":"Soporte InstaLeap","description":"<p>Estamos listos a ayudarte en un instante.</p>","portalBaseUrl":"/servicedesk/customer/portal/2","onlyPortal":true,"reqTypes":[{"id":"10195","name":"Administrador de ecommerce/call center - configuraciones","descriptionHtml":"","callToAction":"Administrador de ecommerce/call center - configuraciones","introHtml":"<p>Si eres cliente de nuestro producto de ecommerce o call center, acá podrás hacer tus solicitudes de configuraciones o cambios</p>","icon":10639,"iconUrl":"https://instaleap.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=issuetype&avatarId=10639","groups":[2],"key":""},{"id":"10106","name":"Administrador del Backoffice (logistica) - configuraciones","descriptionHtml":"","callToAction":"Administrador del Backoffice (logistica) - configuraciones","introHtml":"<p>Hay algunas configuraciones de backoffice: logística, reporteria etc; que aun no puedes autogestionar. Acá podrás pedir apoyo al equipo de instaleap para esas solicitudes</p>","icon":10640,"iconUrl":"https://instaleap.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=issuetype&avatarId=10640","groups":[2],"key":""},{"id":"10160","name":"Dudas/preguntas de la plataforma","descriptionHtml":"","callToAction":"Dudas/preguntas de la plataforma","introHtml":"<p>Hay veces que te surgen dudas sobre el producto de instaleap. Acá estamos para solucionarlas, escríbenos y te daremos respuesta</p>","icon":10619,"iconUrl":"https://instaleap.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=issuetype&avatarId=10619","groups":[2],"key":""},{"id":"10196","name":"Insights de mejoras al producto y nuevos casos de uso","descriptionHtml":"","callToAction":"Insights de mejoras al producto y nuevos casos de uso","introHtml":"<p>Sabemos que en el dia-a-dia de la operación vas identificando mejoras y nuevos casos de uso para nuestro producto. Queremos saber en primera mano que cosas te hacen falta para escalar operativamente y poder vender más</p>","icon":10310,"iconUrl":"https://instaleap.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=issuetype&avatarId=10310","groups":[2],"key":""},{"id":"10204","name":"Reportar incidente de seguridad","descriptionHtml":"<p>IMPORTANTE: Solo usar si esta seguro de que existe la posibilidad de que haya sucedido un incidente de seguridad. Los incidentes de seguridad son un asunto muy serio que requiere trabajo exhaustivo</p>","callToAction":"Reportar incidente de seguridad","introHtml":"<p>Reportar un posible incidente de seguridad relacionado con Instaleap.<br> IMPORTANTE: Solo usar si esta seguro de que existe la posibilidad de que haya sucedido un incidente de seguridad.</p>","icon":10685,"iconUrl":"https://instaleap.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=issuetype&avatarId=10685","groups":[2],"key":""},{"id":"10108","name":"Reporte de errores","descriptionHtml":"","callToAction":"Reporte de errores","introHtml":"<p>Algunas funcionalidades e/o servicios no están funcionando correctamente? Haz el reporte al equipo técnico para que te puedan apoyar con una solución</p>","icon":10308,"iconUrl":"https://instaleap.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=issuetype&avatarId=10308","groups":[2],"key":""}],"reqGroups":[{"id":2,"name":"General"}],"orderMapping":{"2":[10160,10108,10195,10106,10196,10204]},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"createPermission":true,"portalAnnouncement":{"portalId":2,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"JRV","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false},"canViewCreateRequestForm":true,"isProjectSimplified":true},"sharedPortal":{"name":"Centro de ayuda","description":"<p>Welcome to the help center - we're here to help! Raise a request from the options provided.</p>","kbs":{"kbEnabled":false}},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}

{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=instaleap","contactLink":"/secure/ContactAdministrators!default.jspa","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"e14e1a19-8879-4f6c-bee9-eaec5869f97a_3d99e5d1fc4f907771c3e8b29b7819a3f70ea5b3_lout","baseUrl":"https://instaleap.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","customerLoginEnabled":true,"maxAttachmentSize":"1073741824","gravatarEnabled":true,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["January","February","March","April","May","June","July","August","September","October","November","December"],"monthsShort":["Jan","Feb","Mar","Apr","May","Jun","Jul","Aug","Sep","Oct","Nov","Dec"],"weekdaysShort":["Sun","Mon","Tue","Wed","Thu","Fri","Sat"],"weekdays":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"1cc9e7f6-b400-4db4-970a-5b67c8356fdf","optedInFeatures":{},"anonymousEnabled":true,"requestIntroEnabled":true}