Jira Service Management

{"xsrfToken":"e14e1a19-8879-4f6c-bee9-eaec5869f97a_95851aebe3f44906ee14e6b33d0c904a5e73e338_lout","branding":{"id":"2","key":"sup","name":"Soporte InstaLeap","portalBaseUrl":"/servicedesk/customer/portal/2","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/2/4","theme":{"headerBGColor":"#ffffff","headerLinkColor":"#292929","headerLinkHoverColor":"#731c0d","headerLinkHoverBGColor":"#731c0d","headerBadgeColor":"#731c0d"}},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/5e3e0c9c-dac6-4fc3-903c-b33fee647788/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIxY2M5ZTdmNi1iNDAwLTRkYjQtOTcwYS01YjY3YzgzNTZmZGYiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjVlM2UwYzljLWRhYzYtNGZjMy05MDNjLWIzM2ZlZTY0Nzc4OCI6WyJyZWFkIl19LCJleHAiOjE2MzIyNzUyNzUsIm5iZiI6MTYzMjI3NDYxNX0.LMELIX1FqnsLsSbrvtiJOb936TSyFKKxwt2N3Uci4Q0&client=1cc9e7f6-b400-4db4-970a-5b67c8356fdf&mode=fit","logoId":"5e3e0c9c-dac6-4fc3-903c-b33fee647788","isLogoAvailable":true,"helpCenterTitle":"Bienvenido al centro de ayuda","sharedPortalName":"Centro de ayuda","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"en-US":{"helpCenterTitle":"Bienvenido al centro de ayuda","sharedPortalName":"Centro de ayuda","localeDisplayName":"English (United States)"},"pt-BR":{"localeDisplayName":"Portuguese (Brazil)"},"es-ES":{"helpCenterTitle":"Bienvenido al Centro de ayuda","sharedPortalName":"Centro de ayuda","localeDisplayName":"Spanish (Spain)"},"en-GB":{"localeDisplayName":"English (United Kingdom)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#000000","helpCenterTitleColor":"#ffffff","useDefaultBanner":false,"isBannerAvailable":false},"portal":{"id":"2","key":"sup","projectId":10101,"serviceDeskId":2,"name":"Soporte InstaLeap","description":"Estamos listos a ayudarte en un instante.","portalBaseUrl":"/servicedesk/customer/portal/2","onlyPortal":false,"reqTypes":[{"id":"10195","name":"Administrador de ecommerce/call center - configuraciones","descriptionHtml":"","callToAction":"Administrador de ecommerce/call center - configuraciones","introHtml":"Realiza tus solicitudes de configuraciones o cambios de nuestro producto ecommerce o call center","icon":10639,"iconUrl":"https://instaleap.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=issuetype&avatarId=10639","groups":[2],"key":""},{"id":"10106","name":"Administrador del Backoffice (logística) - configuraciones","descriptionHtml":"","callToAction":"Administrador del Backoffice (logística) - configuraciones","introHtml":"Solicita apoyo al equipo de instaleap para las configuraciones logísticas relacionadas con Torre de Control y ShopperApp","icon":10640,"iconUrl":"https://instaleap.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=issuetype&avatarId=10640","groups":[2],"key":""},{"id":"10160","name":"Dudas/preguntas de la plataforma","descriptionHtml":"","callToAction":"Dudas/preguntas de la plataforma","introHtml":"Deja en nuestro buzón tu duda y te daremos respuesta.","icon":10619,"iconUrl":"https://instaleap.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=issuetype&avatarId=10619","groups":[2],"key":""},{"id":"10196","name":"Ideas de mejoras del producto y nuevos casos de uso","descriptionHtml":"","callToAction":"Ideas de mejoras del producto y nuevos casos de uso","introHtml":"Déjanos saber tus ideas de mejora para nuestros productos.","icon":10694,"iconUrl":"https://instaleap.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=issuetype&avatarId=10694","groups":[2],"key":""},{"id":"10204","name":"Reportar incidente de seguridad","descriptionHtml":"IMPORTANTE: Solo usar si esta seguro de que existe la posibilidad de que haya sucedido un incidente de seguridad. Los incidentes de seguridad son un asunto muy serio que requiere trabajo exhaustivo","callToAction":"Reportar incidente de seguridad","introHtml":"Reportar un posible incidente de seguridad relacionado con Instaleap.","icon":10685,"iconUrl":"https://instaleap.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=issuetype&avatarId=10685","groups":[2],"key":""},{"id":"10108","name":"Reporte de errores","descriptionHtml":"","callToAction":"Reporte de errores","introHtml":"Algunas funcionalidades e/o servicios no están funcionando correctamente? Haz el reporte al equipo técnico para que te puedan apoyar con una solución","icon":10308,"iconUrl":"https://instaleap.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=issuetype&avatarId=10308","groups":[2],"key":""}],"reqGroups":[{"id":2,"name":"General"}],"orderMapping":{"2":[10108,10106,10195,10160,10196,10204]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"0a7cd5fe-48ac-3a06-a9b0-72d543848334","appLinkName":"System Confluence","appLinkUrl":"https://instaleap.atlassian.net/wiki","spaceKey":"SD","spaceName":"Service desk","spaceUrl":"https://instaleap.atlassian.net/wiki/spaces/SD","isServer":false,"isUnlicensedEditEnabled":false},"labels":[],"projectKey":"JRV","serviceDeskId":2},"createPermission":true,"portalAnnouncement":{"portalId":2,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"JRV","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":true,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":true},"sharedPortal":{"name":"Centro de ayuda","description":"Welcome to the help center - we're here to help! Raise a request from the options provided.","kbs":{"kbEnabled":true,"appLinkUrl":"https://instaleap.atlassian.net/wiki"}},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}

{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=instaleap","contactLink":"/secure/ContactAdministrators!default.jspa","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"e14e1a19-8879-4f6c-bee9-eaec5869f97a_95851aebe3f44906ee14e6b33d0c904a5e73e338_lout","baseUrl":"https://instaleap.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","customerLoginEnabled":true,"maxAttachmentSize":"1073741824","gravatarEnabled":true,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["January","February","March","April","May","June","July","August","September","October","November","December"],"monthsShort":["Jan","Feb","Mar","Apr","May","Jun","Jul","Aug","Sep","Oct","Nov","Dec"],"weekdaysShort":["Sun","Mon","Tue","Wed","Thu","Fri","Sat"],"weekdays":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"1cc9e7f6-b400-4db4-970a-5b67c8356fdf","optedInFeatures":{},"anonymousEnabled":true,"requestIntroEnabled":true}